10 Essential Questions You Should Ask When Shopping at a Flooring Store

Shopping at a flooring store can feel overwhelming, especially when you have no idea what you’re getting yourself into. Your friends have given you tips on what the process looks like, and you’ve heard whispers of DIY nightmares, and now it’s time to visit your local Asheville flooring store. One thing is for sure: knowing the right questions to ask at the flooring store helps set expectations, avoid surprises, and ensures you choose flooring that truly fits your home and lifestyle. 

Below are 10 essential questions to ask your flooring store in Asheville for your next project. From the process and logistics to general inquiries, here are 10 questions to help you walk into a flooring store confident and prepared. 

10 Questions To Ask When Shopping at a Flooring Store

Which flooring materials are best for my home’s needs (pets, kids, high-traffic)?

A good flooring store should ask about your lifestyle and explain how different materials perform like durability, maintenance, waterproofing, and long-term wear. 

Learn more about lifestyle-based flooring guidance in our blog "How To Choose Flooring Based On Your Lifestyle."

Are there design considerations I should think about before choosing, like stain color or plank width?

A supportive team will guide you on aesthetic choices that complement your vision, rather than defaulting to popular trends.

How will you measure my space and prepare a quote?

A reputable flooring store explains the measuring process, including room dimensions, transitions, closets, and waste factors, to ensure an accurate estimate. 

What’s included in the quote: materials, labor, and cleanup?

The team should clearly outline costs and any potential extra charges so there are no surprises after work begins.

Blue Ridge Floors offers free consultations, learn more about how to book your free consultation on our contact page today.

Do you provide warranties on both the flooring and the installation?

A trustworthy store explains manufacturer warranties and its own workmanship guarantees, detailing coverage and how issues are addressed.

What is your installation process from start to finish?

Expect a detailed walk-through that includes subfloor preparation, timeline, installation steps, finishing touches, and a final walkthrough. 

For example, check out the Blue Ridge Floors installation process for various flooring materials by checking out our blog that details what homeowners need to know about flooring installation.

Can I see examples of your work or local projects you’ve completed?

Always ask to see a portfolio! Experienced flooring stores provide project photos or references so you can judge quality and style fit.

Some flooring stores, like Blue Ridge Floors, may already have a portfolio available online.

What is the best flooring choice for each room in my home?

The team should offer room-specific advice, like why LVP flooring makes your home cozy, and explain the performance trade-offs of each flooring material choice.

If issues arise during or after installation, how do you handle them?

A reputable Asheville flooring store explains how they resolve problems, whether through repair, coordination with manufacturers, or warranty support. The team should be transparent, confident, and patient.

How do I maintain and care for the flooring after installation?

The team should provide care instructions tailored to your material to preserve appearance and durability. Blue Ridge Floors has maintenance tips available on our blog and offers products that can help.

Why These Questions are Important

Asking an expert these questions helps you gauge whether the flooring store offers more than just products. The questions determine if they offer expertise, transparency, and service that protect your investment. 

So, if you’re ready to begin your project, start by reaching out to the friendly team at Blue Ridge Floors by either calling 828-280-3221 or emailing the team via contact form.